Privacy Policy

1. Introduction

Ecqqo ("we", "us", "our") operates the website ecqqo.com and provides a WhatsApp-native executive assistant service. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

Information you provide

• Email address — when you join our waitlist
• WhatsApp messages — when you use our service (after launch)
• Calendar and email data — only with your explicit authorization, to perform scheduling and digest tasks

Information collected automatically

• Basic analytics data (page views, device type, browser)
• IP address (for rate limiting and security)

3. How We Use Your Information

• To manage your waitlist position and send verification emails
• To provide and improve our executive assistant service
• To communicate product updates and launch notifications
• To prevent abuse and ensure platform security

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — email delivery (Resend), hosting (Vercel), database (Convex), and WhatsApp (Meta Cloud API)
• Legal obligations — if required by law or to protect our rights

5. Data Security

We use industry-standard security measures including encryption in transit (TLS), secure database storage, and access controls. No system is 100% secure, but we take reasonable steps to protect your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Waitlist data is retained until launch or until you request deletion.

7. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at privacy@ecqqo.com.

8. Changes

We may update this policy from time to time. We will notify you of significant changes via email or through our website.

9. Contact

For questions about this Privacy Policy, contact us at privacy@ecqqo.com.